Our Services

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Navigating Universal Credit can be overwhelming — from making a new claim to managing your journal or dealing with deductions. At Benefit Assist Hub, we provide clear, step-by-step support for every stage of the process. Whether you're applying for the first time, facing delays, or challenging a decision, we’re here to help you present your case properly and avoid costly mistakes.

We offer expert guidance with Personal Independence Payment (PIP) and Disability Living Allowance (DLA) applications, ensuring your form clearly reflects how your condition affects daily life. Whether it’s a new claim, renewal, or appeal, we help match your evidence to the correct criteria — increasing your chances of success.

We assist older adults in completing Attendance Allowance applications with clarity and confidence. Whether you’re applying for the first time or need help explaining how your illness or disability affects daily life, we ensure your form is completed accurately, with supporting information that reflects your real needs — helping you maximise your chance of success.

Whether you're applying for the first time or need to challenge a decision, we offer practical help with Child Benefit claims and appeals. From completing HMRC forms to providing guidance on eligibility and supporting documents, we ensure your application is accurate, timely, and clearly presented — helping you access the support your family is entitled to.

Struggling with Council Tax bills, reductions, or disputes? We provide tailored support for applications such as Council Tax Reduction, Exceptional Hardship Relief, and appeals against unfair charges. From completing forms to preparing supporting evidence, we help ensure your case is clear, accurate, and taken seriously.

Appealing a benefit decision can feel overwhelming, but you don’t have to face it alone. We provide expert help with appeal letters, case summaries, and tribunal preparation. If needed, we can also attend your hearing as a McKenzie Friend, offering non-legal support to help you present your case confidently and clearly.

Some benefit issues just can’t wait. Whether you're facing a tight deadline, a complex medical situation, or urgent appeal paperwork, we offer priority support across all our services — including Universal Credit, PIP, DLA, Council Tax, and more.

In addition to our core benefit support, we offer a range of practical services. MR letters, evidence bundles, professional correspondence, and printing.